Webinar: How to put bereaved customer first (and stay compliant)

Too often, bereaved customers are let down in their interactions with financial services. They may encounter insensitivity, long-winded processes, delays and stress at a highly difficult time. Fortunately, it doesn’t have to be this way.

Leading bereavement charity, Cruse Bereavement Support, join us in this webinar as we discuss how you can best support your grieving customers and colleagues. Watch the webinar below and discover how you can hone your current bereavement process into a streamlined, empathetic journey that remains compliant at all times.

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Today’s customers have come to expect an effortless experience, no matter which channel they choose to engage with you.

Book a demo with one of our CX experts and find out how you could transform your current customer journeys to make them as simple and effortless as possible while remaining compliant.

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