Vizolution, along with five other Wales-headquartered companies, accompanied the Welsh government to Fintech Connect 2019, in December last year to meet with industry insiders and thought leaders from the financial services sector.
Over 6000 attendees and 200 exhibitors from the global fintech community visited during the two-day event.
As an award-winning CX tech company with a unique proposition, we were invited to deliver a presentation entitled ‘Stuck Between a Bot and a Hard Place’.
Click below to listen to the full presentation delivered by Peter Nicol, SVP of Partnerships and Alliance. In the video, Mr Nicol discusses the importance of combining the high-tech convenience and low cost of digital channels with the high-touch benefits of face-to-face interactions.
CEO Bill Safran also took part in a ‘High Touch vs High Tech’ roundtable discussion with other industry insiders at last year’s Fintech Connect.