Receivables Finance
Case Study

See how Vizolution helped HSBC improve Receivables Finance
conversion rates by 300%

HSBC found that the customer experience of signing up to and starting a receivables finance journey could be complex and time-consuming.

It was identified that the customer journey was not clear or defined:

The journey involved several touch points, costs incurred for sending multiple documents, and took an average of 124 working days from end to end.

Customer satisfaction (CSAT) scores were 58%, and conversion rates saw a higher than optimal dropout rate during the process.

HSBC initially partnered with Vizolution to transform a multitude of journeys within its UK Commercial Banking (CMB) division, including the Receivables Finance journey.

Due to Vizolution’s agile development process, the Receivables Finance customer journey was developed and deployed specifically to onboard clients for their Business Banking segment.

Using our platform, HSBC’s relationship managers were able to display information, exchange documentation and verify identity.

Customers can electronically sign agreements remotely
in a single interaction.

Relationship managers can share information on the customer’s screen, making it easier to understand.

Customers can upload, download and electronically sign documents, reducing mail delays and branch visits.

The clearly defined workflow standardises procedures and enables agents to set customer expectations by explaining the new journey.

The Impact

The Impact

Download the full HSBC
Receivables Finance Case Study

Discover how we helped HSBC increase conversion rates within their receivables finance journey by 300%.

Download the full HSBC
Receivables Finance Case Study

Discover how we helped HSBC increase conversion rates within their receivables finance journey by 300%.

Ready to get started?

Find out more about Vizolution and our capabilities

Book A Demo
mobil okey
london escorts
istanbul evden eve nakliyat Eşya depolama Ev depolama
İngilizce Türkçe çeviri siteleri kullanıcıların metinleri veya belgeleri yükleyerek anında tercüme yapmalarını sağlayan platformlardır Genellikle temel çeviri ihtiyaçlarını karşılamak için kullanılır ve geniş bir kullanıcı kitlesine hizmet verir. Ancak, tam anlamıyla doğru ve dilbilgisine uygun çeviriler için profesyonel çeviri hizmetlerine başvurmak daha güvenilir olabilir. Bu siteler, hızlı ve pratik bir çözüm sunarken, özellikle hassas veya teknik metinlerin çevirisinde profesyonel bir çevirmenin becerileri ve deneyimi
Spanish to English translation involves accurately conveying not only the words but also the meaning, tone, and cultural nuances of the original text. Skilled translators proficient in both Spanish and English are essential to ensure accurate and effective translations. They must have a deep understanding of both languages' grammar, vocabulary, and idiomatic expressions to deliver high-quality translations. Spanish to English translation is widely used in various fields, including business, literature, media, and international communication. It plays a vital role in enabling cross-cultural understanding and facilitating global
Ev taşıma
istanbul evden eve nakliyat
london escorts bodrum istanbul evden eve nakliyat evden eve nakliyat şehirler arası nakliyat