Press Clippings
See how our award-winning solutions are being covered in the media
Date: March 2020
Publication: This is Tech
Our CEO, Bill Safran, discusses why starting the business in Wales gave Vizolution access to great talent and provided a great platform for the business to grow.
Date: February 2020
Publication: Gobeyond
Our SVP Strategic Partnerships and Alliancies, Peter Nicol contributes to this article looking at why all good digital transformation is human first.
Date: January 2020
Publication: Business Live
Vizolution was selected as one of 20 Welsh businesses to watch in 2020 for our work with customer experience technology.
Date: December 2019
Publication: CXM
Our Customer Success Director, Sabrina Gross, was selected as one of CXM’s Top 50 CX Stars for her work with Vizolution.
Date: October 2019
Publication: Relacion Cliente
Relacion Cliente interviewed our CEO, Bill Safran. (Spanish)
Date: September 2019
Publication: PwC
Our CEO, Bill Safran, discusses regulation with in the financial services and how customer experience will always be key to the sector.
Date: September 2019
Publication: Business Live
Vizolution was the only Welsh company to be featured in the Sunday Times Tech Track 100 as one of the fastest growing UK tech firms.
Date: September 2019
Publication: Welsh Government
Vizolution was the only Welsh company to be featured in the Sunday Times Tech Track 100 as one of the fastest growing UK tech firms.
Date: September 2019
Publication: Trade & Invest Wales
Our CEO, Bill Safran, explains how Vizolution is helping banks and telecommunications to deliver better customer experience using our CX-tech.
Date: July 2019
Publication: Business Live
Vizolution is praised for the growth rate it has achieved, working with large banks and telecommunications to deliver effortless and streamlined customer experiences.
Date: July 2019
Publication: Fintech Connect
Our CEO, Bill Safran, is interviewed by Fintech Connect answering questions about business, leadership and goals.
Date: July 2019
Publication: Western Mail
Vizolution secures new premises in Port Talbot’s Bay Studios, developing a Silicon Valley inspired work environment for employees.
Date: June 2019
Publication: The Street
Vizolution recieve our first award in the the U.S for our work with RBS, delivering the first paperless mortgage process and improving their customer experience.
Date: November 2018
Publication: Finextra
HSBC, RBS and Santander Consumer Finance have joined a £10million funding round for Vizolution to support the growth our CX technology.
Date: September 2018
Publication: Cision
Vizolution open our first office in Boston, USA to aid our continued growth.
Date: August 2018
Publication: Wales Business Insider
Our CEO, Bill Safran, discusses how by delivering improved customer experiences, Vizolution became one of the fastest growing companies in Europe.
Date: August 2018
Publication: Finextra
Following our successful partnership in delivering the UK’s first paperless mortgage, RBS outlines the benefits of journey.
Date: April 2018
Publication: Canadian Business Journal
In this time of chat bots and bionic agents our CEO, Bill Safran, discusses why robots aren’t taking over just yet.
Date: April 2018
Publication: Cision
Vizolution have been selected by HSBC to roll out our customer experience software in the United States.
Date: February 2018
Publication: Digital Journey
Our CEO, Bill Safran, discusses how, much like the retail sector, banks can optimise their customer journeys as key differentiator.
Date: July 2017
Publication: Claims Magazine
Our CEO, Bill Safran, encourages banks to take advantage of omni-channel customer experiences to gain a strategic advantage.
Date: July 2017
Publication: Global Banking and FInance Review
We look at the future of banking, the role of the human in customer experience and the balance between high touch and high tech.
Date: June 2017
Publication: Business News Wales
Vizolution is shortlisted for ‘Innovative Product of the Year’ at the Welsh Technology Awards.
Date: June 2017
Publication: Telecoms.com
In this article we examine the growing importance of customer experience for operators.
Date: May 2017
Publication: Modern Claims Magazine
Our CEO, Bill Safran, explains how insurers can provide the best possible customer experiences to give them a competitive edge.
Date: May 2017
Publication: MyCustomer
We take look how organisations can balance the human and digital to provide the best omni-channel customer experiences.
Date: April 2017
Publication: IT Pro Portal
While a ‘self-serve’ customer experience can be perfect for simple journeys, we explore how complex journey can be optimised through a combination of high tech and high touch.
Date: March 2017
Publication: Mortgage Finance Gazette
Our CEO, Bill Safran, discusses how an omni-channel strategy gives customers a greater opportunity to interact with financial organisations and improve their customer experiences.
Date: August 2014
Publication: CX Magazine
Forward thinking LV= is to pilot Vizolution’s customer experience software to improve customer engagement.
