Press Clippings
See how our award-winning solutions are being covered in the media
Date: September 2020
Publication: PR Newswire
Vizolution and W2 Global have formed a strategic partnership, this alliance will involve the integration of W2’s customer due diligence services integrated with our customer experience technology suite.


Date: September 2020
Publication: Banc
Vizolution and W2 Global have formed a strategic partnership, this alliance will involve the integration of W2’s customer due diligence services integrated with our customer experience technology suite.
Date: September 2020
Publication: Insider Media
Vizolution and W2 Global have formed a strategic partnership, this alliance will involve the integration of W2’s customer due diligence services integrated with our customer experience technology suite.


Date: September 2020
Publication: Finextra
Vizolution have been selected to join Plug and Play’s Fintech Europe program.
The program allows organisations such as Vizolution to demonstrate how they can help support innovation in the world of Financial Services.
Date: March 2020
Publication: Banc
Vizolution have been announced as the first ever Welsh company to feature in the annual Tech Nation Future Fifty Growth programme.


Date: March 2020
Publication: This is Tech
Our CEO, Bill Safran, discusses why starting the business in Wales gave Vizolution access to great talent and provided a great platform for the business to grow.
Date: February 2020
Publication: Gobeyond
Our SVP Strategic Partnerships and Alliancies, Peter Nicol contributes to this article looking at why all good digital transformation is human first.


Date: January 2020
Publication: Business Live
Vizolution was selected as one of 20 Welsh businesses to watch in 2020 for our work with customer experience technology.

Date: December 2019
Publication: CXM
Our Customer Success Director, Sabrina Gross, was selected as one of CXM’s Top 50 CX Stars for her work with Vizolution.
Date: October 2019
Publication: Relacion Cliente
Relacion Cliente interviewed our CEO, Bill Safran. (Spanish)


Date: September 2019
Publication: PwC
Our CEO, Bill Safran, discusses regulation with in the financial services and how customer experience will always be key to the sector.
Date: September 2019
Publication: Business Live
Vizolution was the only Welsh company to be featured in the Sunday Times Tech Track 100 as one of the fastest growing UK tech firms.


Date: September 2019
Publication: Welsh Government
Vizolution was the only Welsh company to be featured in the Sunday Times Tech Track 100 as one of the fastest growing UK tech firms.
Date: September 2019
Publication: Trade & Invest Wales
Our CEO, Bill Safran, explains how Vizolution is helping banks and telecommunications to deliver better customer experience using our CX-tech.


Date: July 2019
Publication: Business Live
Vizolution is praised for the growth rate it has achieved, working with large banks and telecommunications to deliver effortless and streamlined customer experiences.
Date: July 2019
Publication: Fintech Connect
Our CEO, Bill Safran, is interviewed by Fintech Connect answering questions about business, leadership and goals.


Date: July 2019
Publication: Western Mail
Vizolution secures new premises in Port Talbot’s Bay Studios, developing a Silicon Valley inspired work environment for employees.
Date: June 2019
Publication: The Street
Vizolution recieve our first award in the the U.S for our work with RBS, delivering the first paperless mortgage process and improving their customer experience.


Date: November 2018
Publication: Finextra
HSBC, RBS and Santander Consumer Finance have joined a £10million funding round for Vizolution to support the growth our CX technology.
Date: September 2018
Publication: Cision
Vizolution open our first office in Boston, USA to aid our continued growth.


Date: August 2018
Publication: Wales Business Insider
Our CEO, Bill Safran, discusses how by delivering improved customer experiences, Vizolution became one of the fastest growing companies in Europe.
Date: August 2018
Publication: Finextra
Following our successful partnership in delivering the UK’s first paperless mortgage, RBS outlines the benefits of journey.


Date: April 2018
Publication: Canadian Business Journal
In this time of chat bots and bionic agents our CEO, Bill Safran, discusses why robots aren’t taking over just yet.
Date: April 2018
Publication: Cision
Vizolution have been selected by HSBC to roll out our customer experience software in the United States.


Date: February 2018
Publication: Digital Journey
Our CEO, Bill Safran, discusses how, much like the retail sector, banks can optimise their customer journeys as key differentiator.
Date: July 2017
Publication: Claims Magazine
Our CEO, Bill Safran, encourages banks to take advantage of omni-channel customer experiences to gain a strategic advantage.


Date: July 2017
Publication: Global Banking and FInance Review
We look at the future of banking, the role of the human in customer experience and the balance between high touch and high tech.
Date: June 2017
Publication: Business News Wales
Vizolution is shortlisted for ‘Innovative Product of the Year’ at the Welsh Technology Awards.


Date: June 2017
Publication: Telecoms.com
In this article we examine the growing importance of customer experience for operators.
Date: May 2017
Publication: Modern Claims Magazine
Our CEO, Bill Safran, explains how insurers can provide the best possible customer experiences to give them a competitive edge.


Date: May 2017
Publication: MyCustomer
We take look how organisations can balance the human and digital to provide the best omni-channel customer experiences.
Date: April 2017
Publication: IT Pro Portal
While a ‘self-serve’ customer experience can be perfect for simple journeys, we explore how complex journey can be optimised through a combination of high tech and high touch.


Date: March 2017
Publication: Mortgage Finance Gazette
Our CEO, Bill Safran, discusses how an omni-channel strategy gives customers a greater opportunity to interact with financial organisations and improve their customer experiences.
Date: August 2014
Publication: CX Magazine
Forward thinking LV= is to pilot Vizolution’s customer experience software to improve customer engagement.
