We are incredibly proud to reveal that we, alongside RBS, have picked up the Gold prize for ‘Financial Services’ at the recent UK Business Awards (UKBA).
Now in its 3rd year, the UK Business Awards rewards SMEs and large organisations that demonstrate exceptional business performance and showcase their inspiring business innovations.
Vizolution and RBS were named as finalists in two categories: ‘Financial Services’ and ‘Innovation – Challenging the Status Quo’ for our work in completely transforming the bank’s mortgage application journey.
Our Gold award in the ‘Financial Services’ category recognises our transformative work in equipping the RBS group with the digital tools to offer the UK’s first ever completely end-to-end paperless mortgage process.
RBS’s DigiDocs platform utilises Vizolution’s vScreen and vDoc products to help customers to complete their paperless mortgage processes, and has successfully met all of its targets. KPI improvements include 79 NPS for Q1 2018; an average saving of 11 days per customer journey; and a 100% decrease in paper, resulting in over 7 million pieces of paper saved per year.
Bill Safran, CEO of Vizolution said: “Receiving Gold at the UK Business Awards is extremely rewarding. It’s also incredibly satisfying to receive accolades that recognise the hard work we do, and the value we bring to our customers.”
Ian McLaughlin, Managing Director, Home Buying and Ownership at Royal Bank of Scotland said: “It’s fantastic to receive this award and be recognised for introducing the UK’s first ever completely paperless mortgage process. Partnering with Vizolution, from concept to deployment, worked exceptionally well. It’s very rewarding to receive this industry recognition to add to the feedback from customers and advisers, which has been overwhelmingly positive.”
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