Webinar: The Surprising Benefits of Prioritising Agent Experience
In our recent webinar we were joined by Barry Shields, Head Of Service Sales at Three UK and Jason Griffin, EMEA Principal Solution Consultant at Five9 as we discussed:
● Why agent development is important.
● How to expedite the agent and advisor training process.
● The role of technology in improving the agent experience.
● The importance in connecting people, data and processes to enable efficiency for agile service operations.
Fill in the form below to watch the webinar and learn how to drive up lasting exceptional CX by providing agents and advisors with efficiency and automation using intuitive technology, simple processes and expedited training.